Classification of Smartphone Application Reviews Using Small Corpus Based on Bidirectional LSTM Transformer

This paper provides the classification of the review texts on a smartphone application posted on social media. We propose a high performance binary classification method (positive/negative) of review texts, which uses the bidirectional long short-term memory (biLSTM) self-attentional Transformer and is based on the distributed representations created by unsupervised learning of a manually labelled small review corpus, dictionary, and an unlabeled large review corpus. The proposed method obtained higher accuracy as compared to the existing methods, such as StarSpace or the Bidirectional Encoder Representations from Transformer (BERT).

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