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ID 116061
タイトル別表記
日本の総合病院における医療安全風土と医療サービスの質に関する看護師の認識
Nurses' perception of patient safety climate
著者
中野, 葉子 徳島大学大学院保健科学教育部(保健学専攻)
Yokotani, Tomoya Tokushima University
Miyagawa, Misao Tokushima Bunri University
Betriana, Feni Tokushima University
キーワード
看護師
認識
医療安全風土
M-SERVQUAL
Nurse
Perceptions
Patient safety climate
Healthcare service quality
資料タイプ
学位論文
抄録
Aim: To clarify perceptions of nurses towards patient safety climate and quality of health care in Japan. Background: Nurses' perceptions of patient safety climate and quality of healthcare services are not well-known. Method: The survey was conducted at general hospitals with 200 beds or more using the Patient Safety Climate Scale and the Modified multiple-item scale for consumer perceptions of healthcare service quality. Results: Significant positive correlations were found among nurses’ perception towards patient safety and healthcare service quality. The experience of nurses as members of the committee on patient safety and their employment position did not show any significant difference in the perception towards patient safety and healthcare services quality. Perceptions of healthcare service quality were lower among those with 6 -10 year experience than with over 21 years. Conclusion: In the perception of nurses and nurse managers’ continuous improvement perceptions towards patient safety were related to reliability, assurance, responsiveness, and empathy in healthcare service quality. Implications for Nursing Management: Generalist nurses with 21 years or more experiences in multiple departments showed high perception towards healthcare service quality. Experienced nurses’ perceptions of activities to improve patient safety and quality of healthcare services are important.
掲載誌名
Journal of Nursing Management
ISSN
13652834
cat書誌ID
AA10959298
出版者
Wiley
29
4
開始ページ
749
終了ページ
758
発行日
2020-11-21
備考
内容要旨・審査要旨・論文本文の公開
本論文は,著者Youko Nakanoの学位論文として提出され,学位審査・授与の対象となっている。
This is the peer reviewed version of the following article: Nakano, Y, Tanioka, T, Yokotani, T, et al. Nurses' perception regarding patient safety climate and quality of health care in general hospitals in Japan. J Nurs Manag. 2021; 29: 748– 757, which has been published in final form at https://doi.org/10.1111/jonm.13215.
This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Use of Self-Archived Versions.
EDB ID
出版社版DOI
出版社版URL
フルテキストファイル
言語
eng
著者版フラグ
博士論文全文を含む
文科省報告番号
甲第3508号
学位記番号
甲保第46号
学位授与年月日
2021-03-23
学位名
博士(保健学)
学位授与機関
徳島大学
部局
医学系